Empowering Clinicians: Identifying Key Advanced Features Required in an EHR Product for Streamlined and Effective Patient Data Management

The ongoing revolution of industry 4.0, characterized by advancements in tools, computing, interfaces, sensors, data, and intelligence, has brought about significant transformations in the way companies provide services to their customers.

The proliferation of digital transactions, coupled with the convergence of technologies such as the internet, connectivity, devices, cloud computing, AI, and IoT, has necessitated a shift towards designing products that go beyond just operational capabilities. Companies are now focused on creating products that are personalized, possess real-time analytical capabilities, are proactive, and are intelligent.

These products are benefiting customers in several ways, including predicting their needs through data and AI, providing relevant suggestions and action plans, boosting customer satisfaction through personalized services, offering quick and real-time responses, and providing intelligent recommendations.

Furthermore, many products are now becoming increasingly autonomous, thus reducing the need for customer augmentation and assistance.